Need help?Email [email protected] with the app name, iPhone or iPad model, iOS version, and what happened.
Quick checks
- If the camera view does not appear, check Camera permission in iOS Settings.
- If video recording has no sound, check Microphone permission in iOS Settings.
- If saving fails, check Photos permission and available device storage.
- If Pro features do not unlock after purchase, open the paywall and tap Restore Purchases.
- Keep the app open while saving retro filtered photos, especially for larger images.
Pro unlock
GlowPop Pro is a one-time, non-consumable in-app purchase. It unlocks extra glow colors, custom color picking, light shapes, candle mode, RGB flow mode, and saving retro filtered photos. Payment and purchase history are handled by Apple.
Legal links
Contact
For support, email [email protected]. Include steps to reproduce the issue and whether it happens with photo, video, Live Photo, or Pro restore.