ContactEmail [email protected] with the app name, device model, iOS version, browser if using the website, and a short description of the issue.
Quick checks
- Keep the original file until you have opened and checked the output.
- Try a shorter file or lower quality setting if the browser runs out of memory.
- For iOS apps, confirm Files or Photos permission in iOS Settings.
- For App Store purchases or refunds, use Apple's purchase history and support flow.
App support pages
Support
Just PDF Compressor Support
Troubleshooting, contact information, privacy links, and legacy GitHub legal URLs for Just PDF Compressor.
Support Just PDF Watermark SupportTroubleshooting, contact information, privacy links, and legacy GitHub legal URLs for Just PDF Watermark.
Support Just Audio Compressor SupportTroubleshooting, contact information, privacy links, and legacy GitHub legal URLs for Just Audio Compressor.
Support Just Video Compressor SupportTroubleshooting, contact information, privacy links, and legacy GitHub legal URLs for Just Video Compressor.
Support GlowPop SupportTroubleshooting, contact information, permissions, Pro restore help, and privacy links for GlowPop.
Support RetroPhone SupportTroubleshooting, camera permissions, free-shot limits, Lifetime Unlock restore help, and privacy links for RetroPhone.