Live Photo · Support

Updated October 15, 2026

Space Sheep Studio · Contact [email protected]. Include your app version, iOS version and a description of the issue. Do not email payment card details.

Convert and save

Open Tools, choose Live Photo → Video or Video → Live Photo, then select media from Photos or Files. Choose output settings and convert. Videos can export as MP4/MOV, and Live Photos can export as GIF. Video → Live Photo accepts a clip up to three seconds and keeps source resolution, including 4K when available. Save to Photos or use the share sheet for Files and other destinations.

Permissions and iCloud

If importing or saving is unavailable, check Photos permissions in iOS Settings. Limited access only includes selected items. iCloud-only originals may need an internet connection to download. If a video cannot be imported, try a locally downloaded compatible file.

Subscriptions and free allowance

Three successful converted files are free in total across all tools. Reinstalling may retain the used count. Open Settings → View Subscription Plans for monthly/yearly Pro. Use Settings → Restore Purchases with the same Apple Account. Use Apple subscription settings to manage or cancel. If plans fail to load, check your connection and tap Try Again.

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Live Photo · 支持

更新日期:2026 年 10 月 15 日

Space Sheep Studio · 联系 [email protected]。请说明 App 版本、iOS 版本及问题,不要发送银行卡资料。

转换与保存

在工具页选择“实况 → 视频”或“视频 → 实况”,从相册或文件导入,设置后转换。视频可导出 MP4/MOV,实况可导出 GIF。视频转实况支持最长三秒片段,保留来源分辨率,包括可用的 4K。结果可保存到相册,或通过分享菜单发送至文件和其他目标。

权限与 iCloud

无法导入或保存时,请在 iOS 设置检查相册权限。有限权限仅包含你允许的项目。仅在 iCloud 的原件可能需要联网下载;无法导入视频时,可尝试已下载到设备的兼容文件。

订阅与免费次数

所有工具合计可免费成功转换三个文件,重装后可能保留已用次数。在设置 → 查看订阅方案选择月付或年付;使用同一 Apple 账户,在设置 → 恢复购买恢复权益。通过 Apple 订阅设置管理或取消。商品加载失败时请检查网络并点击重试。

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